FAQs — CLEAN SLATE

General Questions, Answered.

Yes, Clean Slate is fully licensed & Insured for your peace of mind.
No. We arrive with professional-grade equipment and the supplies needed for your service. If you have specific products or surface preferences, we're happy to accommodate them whenever possible.
No. Many of our clients provide entry instructions and go about their day. We'll securely document your preferences and communicate with you before and after every visit.
Your satisfaction is important to us. If something isn’t right, let us know within 24 hours and we’ll work to make it right.
We proudly serve the Washington, DC metropolitan area, including Northern Virginia and parts of Maryland. Contact us if you're unsure whether you're within our service area.
Absolutely. You can modify or cancel bookings up to 24 hours in advance through your online account or by contacting our support team.
Yes. We're happy to work around pets and can accommodate any special instructions to help keep them comfortable and safe during your service.
The length of each visit varies depending on the size of your property and the service selected. We’ll provide an estimated timeframe when we prepare your quote.

Routine Cleaning includes dusting, vacuuming, mopping, bathrooms, kitchens, bedrooms, and other standard cleaning tasks to keep a well-maintained home looking its best.
If your home hasn't been professionally cleaned recently, has accumulated buildup, or needs extra attention, we recommend starting with a Deep Cleaning before transitioning to recurring service.
Most homeowners choose weekly or bi-weekly service. Monthly service is also available for homes that require lighter maintenance.
No. Many of our clients provide access instructions so our team can clean while they're at work or away. You're welcome to be home if you prefer.
No. We arrive with professional-grade equipment and supplies unless you've requested we use specific products in your home.
Absolutely. Services like interior windows, inside appliances, laundry, or stubborn pet hair removal can be added to your appointment.
Every home is different. Timing depends on the size of your home, its condition, and the services requested. We'll provide an estimate before your appointment.
Yes. Our team is fully insured and professionally trained, giving you peace of mind while we're in your home.

Yes. We bring our own professional-grade cleaning products and equipment unless you prefer we use products supplied by your business.
Absolutely. We offer daytime, evening, overnight, and weekend cleaning schedules designed around your operations.
Every business is different. We offer daily, weekly, bi-weekly, monthly, and fully customized service schedules.
Yes. Clean Slate Services is fully insured, giving you confidence that your facility is protected while we work.
Every proposal is customized based on your facility size, cleaning requirements, service frequency, and operational needs.
Yes. Whether you need cleaning before an inspection, after an event, or simply want a one-time refresh, we're happy to help.
Yes. We can develop customized cleaning plans for businesses with multiple offices or facilities.
Simply schedule a walkthrough. We'll evaluate your facility, discuss your needs, and provide a customized proposal with no obligation.